Shipping

We ship Australia wide
All items are shipped directly from Melbourne, Australia. We use Australia Post's Express Shipping Service, so that you receive your items ASAP. We currently do not ship Internationally. 

Express Shipping: $10 Flat Rate
Please see details below to calculate dispatch times, on top of shipping times, for expected delivery time. 

Dispatch Time: 24 - 48hrs
(Please note approximate dispatch time on custom item listings is 2-5 days. If you require your item/s urgently, please make contact  prior to purchase, so that we do not disappoint.)

Express Post - 1 - 2 business days*
*Due to the pandemic, the Australia Post Express Post Guarantee is currently unable to provide next day guaranteed. This service still remains the fastest delivery option. 

Express Post is trackable. You will be notified when your item is dispatched, including your tracking number.

TRACK HERE

If your parcel is lost or damaged by Australia Post you may be compensated up to $100 only. Unfortunately MAD & DARLING have no control or responsibility of your item once in transit. If your order is valued over $100 and you would like to purchase extra cover, please contact us prior to purchase.

Free Local Pickup:  We are happy to offer you contact free collection. The usual 24 - 48hrs* turnaround will usually still apply. Collection will be from a secure Edithvale (Melbourne) address. Pick up location will be supplied when your order is ready for collection. 

Frankie wears the 'Jade Bouquet' collar and lead from the 2022 Artist Collaboration Range
Photography: 
Julieanne Perara Photography